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Power Jack Repairs
Laptop won’t charge anymore? Still works on battery?
If you have a loose or broken dc connection where you plug in the power on your laptop, or it works intermittently, you could have a bad power jack.
Symptoms
• Move the power plug and the laptop loses connection
• Broken or cracked power jack
• Laptop won’t charge but worked on battery
• Power LED and battery LED flicker when the adapter tip is moved
• Battery won’t charge
• Sparks come out the back of the laptop
Why does this happen?
• Flaw in manufacturer designs
• Use of universal or non-original ac adapter
• Lots of plugging and unplugging of the ac adapter
• Tripping on or pulling the ac adapter cord
• Dropping unit
The wrong information some repair centers give:
Most service centers don’t want to deal with this problem on a board level repair basis. Many, including the large nationwide stores and the laptop’s manufacturer, will either tell you the machine is not repairable or that it needs a new motherboard. These quotes usually run from $350 to as much as $800. They choose to ignore the fact that a broken power jack can be repaired without a motherboard replacement. This is a result of what our founder Paul refers to as Lego block repair technicians. Most computer repair shops do not have the knowledge of board level repairs, it stops at replacing plug in modules. We here at Palm Tree Computers are well trained in soldering, Reflowing, re balling and other board level repairs.
Common brands with this problem are HP/Compaq, Asus, Acer, Toshiba, Dell, Gateway, and many more. . Many repair places only replace the motherboard and that can cost anywhere from $300-$1000.