How to connect DVR/NVR on computer software CMS?
please go to main menu–inform–version to make sure NAT status is connected.
If you have problem, please click this link for help.
http://www.annke.com/kb/content/9/87/what-to-do-if-dvr-or-nvr-can-t-connect-cloud.html
Here is new CMS software for windows computer.
www.annke.com/document/XM/General/client/CMS_V3.1.0.8.T.20170417.exe
Then you can follow the steps below to add NVR/DVR to your CMS.
1 Download CMS and install it on your computer according to the instruction in the download file.
2 Double click the icon to open CMS, the default User Name is super, password is blank (no password).
3 For the first time login, you will see the interface as below.
4 To add DVR/NVR, you can click System menu on the bottom right corner. Then go to Device Manager, click ADD AREA to create a zone.
Name the zone yourself and click OK.
5 After adding area, click the area name you created then click on to add your DVR/NVR.
Device Name: name it yourself
Login type: choose Cloud
Serial ID: Here is method to find Serial ID /kb/content/9/40/where-to-find-the-serial-number-and-qr-code-of-system-and-nat-status.html
User Name/Password: default is admin and no password, same as your DVR
Click “ OK” after you have done above parameters, you could double click to open this device.
6 After you add you DVR successfully, you can view and manage your DVR on CMS.
7 Here is the introduction about the CMS interface.
Note: If you have problem to add DVR/NVR to CMS, please double check the connection between
your DVR/NVR and the Internet and upgrade your CMS to the latest version.